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Updated: 9/9/09
(F.A.Q'S)
Frequently Asked Questions
Important Notice: This is a
"Special Theme Cruise Event" in which all reservations made are
bounded by the cancellation terms and conditions set forth by KIQ Tours and Aqua
Boogie Cruises and not by the cancellation terms and conditions of Carnival
Cruise Lines. By reserving travel as a member of the Aqua Boogie Theme Cruise
all members acknowledge compliance to these terms and conditions set forth below
and at no time can hold KIQ Tours nor Carnival Cruise Lines liable for any
independent agent's or representative's additional terms of cancellations when
traveling with the Aqua Boogie Cruise as a representative of that group or
individual.
EMBARKATION/DEBARKATION
INFORMATION
WHAT TIME CAN I GET ON THE BOAT
Embarkation:
Ft. Lauderdale - 12:00 PM
All guests must check-in at least 30 minutes prior to departure.
WHAT TIME DO
I MAKE MY RETURN FLIGHT FOR
Debarkation: To allow sufficient time for U.S. Customs clearance, it is recommended that you schedule air flights no earlier than the following times.
Ft. Lauderdale - 11:00 AM
Miami - 12:00 PM
IS THERE A PAYMENT PLAN
Yes, there is a payment plan that you can follow and we
believe that "if you
follow the payment plan then the cruise won't leave you"!
DEPOSIT, PAYMENT PLAN AND SERVICE CHARGE INFORMATION
PAYMENT PLAN OPTIONS
All payments are minimum requirements. Additional payments can be made at anytime at the discretion of the traveler.
Early-Bird
FREE HOTEL STAY
| $300.00 Due |
11/07/09 |
Mandatory Payment |
| $100.00 Due |
12/05/09 |
Optional Payment |
| $100.00 Due |
1/09/10 |
Optional Payment |
| $300.00 Due |
2/13/10 |
Mandatory Payment |
| $100.00 Due |
3/13/10 |
Optional Payment |
| $150.00 Due |
4/10/10 |
Mandatory Payment |
| $100.00 Due |
5/16/10 |
Optional Payment (Last day to cancel air option) |
Final Due |
6/06/10 |
Mandatory Payment |
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Late-Bird
$100.00 Due |
Deposit |
Mandatory |
$100.00 Due |
12/05/09 |
Optional |
$150.00 Due |
1/09/10 |
Optional |
$200.00 Due |
2/13/10 |
Mandatory |
$150.00 Due |
3/13/10 |
Optional |
$150.00 Due |
4/10/10 |
Mandatory |
$250.00 Due |
5/16/10 |
Optional Payment (Last day to cancel air option) |
Final Due |
6/06/10 |
Mandatory |
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Last-Minute
$300.00 Due |
Deposit |
Mandatory |
$200.00 Due |
2 Weeks After Deposit |
Mandatory |
$150.00 Due |
2 Weeks After 2nd Payment |
Mandatory |
Final Due |
6/06/10 |
Mandatory |
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CANCELLATION TERMS AND FEES:
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Cancellations made after 5/16/10
will be assessed
$250.00 per person. (Last day to cancel air option)
Cancellations made after 6/13/10
will be
assessed $500.00 per person.
Final payment due 6/06/10.
No refund will be issued after 7 /11/10.
IMPORTANT NOTICE:
Any mandatory schedule payment deadlines not met after
5/15/10
will incur a $75.00 cancellation re-instatement fee for every deadline not met
without an authorized payment extension.
Money Orders, Certified Checks, Visa, MasterCard, Discover
Card and American Express Accepted.
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TRAVEL INFORMATION
PORT CHARGES
Port charges include: (i) Taxes/fees assessed by governmental
and other agencies, (ii) costs incident to entering/leaving ports such as
pilotage, (iii) costs incurred while in port, such as stevedoring, waste removal
and payroll for port-related functions.
LIQUOR POLICY
Alcoholic beverages are prohibited from being brought onboard
the ship. Alcoholic beverages purchased in foreign ports may not be consumed in
public areas, on deck and are not served to anyone under the age of 21. Liquor
purchased from our gift shops will be delivered on the last night of the cruise
CLOTHING
Casual attire is in order during the day. For one or two
nights, formal attire or dark suit is suggested. The dress code for other
evening ranges from sport coat and tie to casual resort wear. Shorts and
T-shirts are not permitted in the dining room during dinner.
TIPPING
Tipping is at your discretion. As a guideline, Carnival
recommends $9.75 per day for gratuities for the following services: Room
Steward- $3.50 per guest per day, Dining Room Staff- $5.50 per guest per day,
Alternative Dining Staff- $.75 per guest per day. Daily tipping guidelines apply
regardless of dining options selected. For your convenience, a 15% gratuity will
be automatically added to your bar bill. Pre-paid
gratuities can be purchased in advance per person for the following cruises: 3
day - $31.00, 4
day - $41.00, 5 day
- $50.00, 6 day -
$60.00, 7 day - $70.00, 8 day - $80.00, 12+ day
$129.00 - $158.00
SPECIAL DIETS
Carnival Cruise Lines can arrange special diets requirements.
All request must be made at least 2 weeks prior to sailing. You should discuss
the method of preparation of menu items with your waiter or headwaiter. There
may be limitations in our ability to accommodate special orders. Kosher meals
are not available.
GUARANTEED SHARE PROGRAM
KIQ Tours and Carnival Cruise Lines will find you up to three
companion roommates on a guaranteed share basis (subject to stateroom
availability). This program is only available on a cruise-only (no airfare
included) basis for guests of the same sex who are at least 21 years old.
CHANGE ITINERARY
KIQ Tours and Carnival Cruise Lines reserves the right to
cancel or substitute any events, schedules, port of calls at anytime and for any
reason whatsoever without prior notice, and shall not be liable for any loss to
guests by reason of such cancellation or substitution. Reservations are subject
to change in the event of a full–ship charter.
RESPONSIBILITY
KIQ Tours and the cruise lines neither controls, nor
operates, nor is it responsible for the actions of independent contractors, such
as airlines, railroad companies, tour operators or ground transporters. KIQ
Tours and the cruise line denies any responsibility or liability for late arrival of
your flight, train, or for any illness, injury, damage, loss of cruise time or
other irregularities resulting there from. The cruise lines responsibility does not
extend beyond the vessels. You are responsible for arriving at the respective
ports on the time for embarkation and for joining the vessel at its next port of
call if, for any reason, you miss a scheduled sailing. The cruise line reserves the
right to refuse or discontinue passage to anyone when, in cruise lines judgment,
it would be considered a risk to the guest’s own well being or that of any
other guest.
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